In summary you place an order, either online, by phone or by email, and then send us your fabric and a deposit. Upon receipt we make your order for you and inform you that it's completed. You pay the balance and we deliver the order direct to your home, work, or wherever you want. More details below.
You can pay the deposit and balance either by cheque or by direct bank transfer. We don't take credit cards as they are eye wateringly expensive for small business and we much prefer to pass these savings onto you.
Finally I would like to draw your attention to out terms and conditions, expecially the section of cancellation and amendments.
Remember that you can talk to us at any point, online doesn't have to mean impersonal.
You can add as many quotes as you need to the basket. You can remove quotes using the check boxes and button. When you've finished click on the 'order and complete your details' button. You can still amend your order from the next page by returning to the basket page. Your order is not yet complete.
On the order and customer details page you will be shown the contents of your basket, the totals and the deposit amount. Check the contents carefully. If you wish to amend anything click the link and return to the basket page. If you are happy to proceed please complete the customer details form. Please note that the address you supply is the delivery address not necessarily your home address. When you're happy click the 'order now' button. Your order is now finalised. You will be forwarded to a summary page. Please make a note of the order reference. An email confirmation will also be sent to you.
If required use our 'How much fabric do I need' page to calculate how much fabric you need for each product you've ordered. Post the fabric to us together with a cheque for the deposit. The deposit can also be paid by direct bank transfer. Bank details below.
VERY IMPORTANT: When you post the fabric please include the order reference or we won't know whose fabric it us. Also if there is more than one product and more than one fabric please indicate which goes with which.
When we've received your fabric and deposit we will confirm by email, together with an estimated completion date. Estimated lead times are indicated on our home page. Note that this lead time is indicative only and is based from when we receive your fabric and deposit.
When your order has been completed we will email you requesting the balance. Upon receipt your order is carefully and securely packaged and delivered as instructed. You can track the delivery and a signature will be required.
Ordering by telephone or email follows pretty much the same process.
Please remember that you can talk to us at any point, online doesn't have to mean impersonal.
Cheques payable to: Di's Soft Furnishings
Sort code: 09-01-27
Name: Di's Soft Furnishings